COVID-19 - our updated policies and Virtual PT Visits Now Available

By Tiffany Coletta
tiffany@excelptmt.com

We are committed to you now and always since 2001.

Dear valued clients and community partners, 
 
Our leadership team continues to monitor the COVID-19 situation on a daily and often, hourly basis to make decisions regarding our practice. Our promise to you is to keep a safe and clean environment for those who need our services the most. We understand this is a very difficult time for everyone. 
 
Our Bozeman clinic is OPEN in agreement with the March 26th directives from the Gallatin Valley Health Department and the MT Office of the GovernorPhysical Therapy is considered an essential critical infrastructure and massage therapy-when provided in a physical therapy clinic-are under this directive. As a healthcare facility, we are currently one of the few options for those who are suffering due to cancelled surgeries, chronic pain, and other issues during this unprecedented time where healthcare has suddenly become a precious commodity. 
 
In the state of Montana, we have direct access for physical therapy care, which means a patient can be treated without needing a doctor’s prescription. Almost all insurance plans cover PT under direct access. Call our friendly front office team and we can check your plan for you. 
 
Virtual Physical Therapy Appointments  Our goal is to make sure to we are available for our patients and anyone else who needs us at this time while options remain limited. We are offering virtual physical therapy appointments for those who are unable to come into the Bozeman or Manhattan clinics.  Virtual PT appointments involve easy video conferencing on your computer, tablet, or smart phone and Switchback Healthcare to seamlessly deliver your custom exercises in a video format. It’s as simple and secure as clicking on an email link from us. Some insurance companies are paying for telehealth and, for those that are not, Excel is offering a discounted prompt pay rate of $70 per virtual PT visit. Our therapists and patients are finding online appointments very useful in efforts to provide a “next best option” to in-person appointments.  
 
Our Precautions and Prevention Policies  We have implemented COVID-19 policies per CDC guidelines to further increase precautions and prevention. All policies apply to both staff, patients and anyone entering our facility. Thank you to all for your patience and accommodation with these polices, which include the following:
We are: 

  • Screening patients on the telephone when making appointments and in the clinic before an appointment regarding illness and travel. Anyone having returned to Gallatin Valley after visiting a CDC community spread state or country with a CDC travel warning is asked to self-isolate for 14 days before attending in-clinic appointments.

  • Often checking temperatures.  

  • Not allowing any individuals to enter our clinic with ANY illness symptoms or symptoms of the virus. 
  • Not allowing any individuals to enter our clinic with concerning potential exposure while in Bozeman or with recent travel.  

  • Having our patients and therapists wash their hands thoroughly before and after each visit. 

  • Spreading out our patient appointments and reducing in-clinic staff to have a very low-flow clinic environment.
  • Not allowing visitors to attend in-clinic appointments with any patient (unless the patient is a minor). 

  • Tirelessly disinfecting patient and therapist contact surfaces. 

We are here for you!   As always, your physical therapist is available through email or phone and we encourage you to communicate with them regarding your care. Our PT team is able to schedule a virtual visit for you directly as well. Reach out to our front office team too with any questions at info@excelptmt.com or to also schedule a virtual PT visit. 

Please be safe, stay active and healthy. We are here for you as we navigate this situation. Let us know if you have any questions. 
With much love and appreciation, 
David, Jason and Tiffany 
along with the whole Excel PT and Massage team 


Bozeman team: 406-556-0562
info@excelptmt.com

"Everyone was very professional and friendly!"--S.B., Manhattan Patient

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