COVID-19 Precautions

Effective June 22, Phase 2 COVID-19 policies • Face Coverings Required • In-clinic & Telehealth appointments available

By Tiffany Coletta


Effective June 22, 2020, Phase 2  


Excel Physical Therapy’s Bozeman and Manhattan clinic COVID-19 Precautions for us all to stay safe and healthy. 

Thank you for your patience and accommodation.

  • All physical and massage therapy patients are asked to wear a face covering (mask, bandana, or scarf) when attending in-clinic appointments effective June 22.

This requirement does not apply to individuals who are unable to wear a mask or face covering due to a medical condition or to children under the age of 2. If you are hard of hearing, deaf and read lips, please notify us at check-in so we can accommodate you. We have transparent face masks arriving soon for our staff members to wear for you.

If you do not have a face covering upon arrival to the clinic, we will provide one for you. Please wear a face covering for your next in-clinic appointment so we can reserve supply for staff and patients in most need.

  • We are wearing face masks as staff members each day.
  • We are disinfecting patient, therapist and staff contact surfaces vigilantly on an hourly basis and after each patient interaction. We have a dedicated team member who is disinfecting the clinic and equipment constantly. 
  • We ask our screening questions when scheduling appointments on the phone and as soon as you arrive for your in-clinic appointment.
  • We are checking patient temperatures before each in-clinic appointment check in. 
  • We are checking staff temperatures before each shift.
  • We are not allowing any individuals to enter our clinic with ANY illness type symptoms or symptoms of COVID-19: fever, cough, difficulty breathing, flu-like symptoms like chills, fatigue.
  • We are having our patients and therapists wash their hands thoroughly before and after each visit. 
  • We have staggered patient appointments for social distancing practices. 
  • Visitors or guests are not allowed to attend in-clinic appointments with a patient (unless the patient is a minor, then only one parent/guardian please). 
  • If you have been diagnosed and recovered from COVID-19, please provide our front office team with your health provider’s clearance letter before attending your in-clinic appointment.
  • Please do not come to your in-clinic appointment until you have received health provider clearance if you have experienced virus exposure in the following ways (we are happy to do a video telehealth appointment in the meantime):
    • Diagnosed with COVID-19 that has not been classified as “recovered”
    • Close contact with an individual confirmed to have COVID-19 by lab testing or with a presumptive diagnosis of COVID-19.
    • Living in a house with anyone having symptoms consistent with COVID-19
Please let us know if you have any concerns or questions as we all proceed together through Governor Bullock’s phased reopening of Montana. Your feedback and suggestions are welcome and appreciated. Please direct inquiries and comments to

"David, your staff represents fully your core values. Professional, knowledgeable, personable & kind. Thank you for your time and instruction. By the way, without the instruction videos of 'my things to do at home', I would have been lost!" -- S.N., Bozeman client

View more testimonials from Excel PT clients »