At Excel PT, you are a highly-valued client. We appreciate your business, and we are committed to providing you with the highest level of patient care and customer service. Part of our customer service involves helping patients navigate the complicated world of health insurance. Our friendly front office team will contact your insurance company and help you understand what your deductible may be (if applicable), and if you have co-payments and/or co-insurance. Our office collects commercial insurance patient responsibility balances at the time of service so that our patients can more easily financially plan for their physical therapy treatments. Patient responsibility portions (if applicable) include deductible, co-payments, co-insurance and supply items. We gladly bill insurance companies as a courtesy to our patients, and we routinely work with Medicare, Workman’s Compensation, Auto Insurance companies with med-pay.
We offer Prompt Pay discounts (paid at the time of service) for patients who do not have insurance and our offices are CareCredit Providers. CareCredit is a healthcare credit card that allows you to split your patient responsibility balance over a 6-month term with no interest for balances of $200 or more. If you have questions regarding payment, please contact our office before your scheduled appointment.
After discharge from treatment, patients are always welcome to contact their physical therapist with any follow-up treatment questions or concerns. Tune-up and annual check-up appointments are available to help clients stay on track with their goals.
"Megan was very helpful and clear with the expectations and treatments in the recovery process." --Bozeman Patient
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