Our COVID-19 Policy Requests-Precaution and Prevention
By Tiffany Coletta
Dear valued clients,
Your health and well-being are of the utmost importance to us at all times. Excel Physical Therapy and Massage is carefully monitoring local and national COVID-19 developments, which have moved us to implement policy in an effort to do our part for our clients, staff and community.
Here are our two COVID-19 policy requests:
- If you are sick for any reason, with a fever, cough or are sneezing, then we ask you to not return for clinic appointments until your symptoms fully resolve.
- If you travel to high-risk regions per the CDC, inside the US with specified community transmission (after clicking on the link, scroll down and then expand the plus sign next to States) or outside of the US that have a Level 3 Travel Health Notice (widespread, ongoing transmission), we are asking you to postpone attending clinic appointments until 14 days after your return date to the Gallatin Valley. This requested 14-day waiting period exists for symptom-free patients and is based on the current average of 5.1 days for the incubation period for symptoms to appear. Possible COVID-19 symptoms include fever, coughing, shortness of breath, or any combination of these complaints. If either of these requests create a hardship for you, please call us so your physical therapy provider can create a solution for you.
Excel Physical Therapy and Massage already has an existing best practice of frequent hand and wrist hygiene before and after each patient encounter, sanitizing and disinfection of equipment, all common areas, and hard surfaces several times per day throughout both clinic locations. We are further increasing our vigilance in these efforts for all staff members and following CDC guidelines.
Here are the CDC’s recommended preventative protocols for additional precaution and prevention:
For the vast majority of people, COVID-19 results in a mild illness. However, there are certain populations with underlying health issues that can experience a more impactful illness. Because we have some patients who are more vulnerable, the above policies being implemented are for their safety.
We are here for you! Our Bozeman and Manhattan teams are happy to help you with all of your physical therapy and massage therapy needs. As always, your physical therapist is available through email or phone and we encourage you to communicate with them regarding your care.
Appointment planning. If you need to postpone future clinic appointments because you are sick for any reason or because of our high-risk travel quarantine request policy, then please call us at your very earliest opportunity as we have clients on our waiting list for appointments. More than 24 hours’ notice for canceling is preferable, but less than 24 hours will be accepted during this time.
Thank you for your patience with our precautionary efforts. We are in this together.
Take good care,
All of us at Excel
Bozeman team: 406-556-0562
Manhattan team: 406-284-4