Insurance
Does my Insurance Cover This?
At Excel, you are a valued patient always. We appreciate your business, and we are committed to providing you with the highest level of patient care and customer service. Part of our customer service involves helping patients navigate the complicated world of health insurance. Our front office team will interact with your insurance company and help you understand what your deductible may be (if applicable), and if you may have co-payments and co-insurance. Our office collects commercial insurance patient responsibility balances at the time of service so that our patients can more easily financially plan for their physical therapy treatments. Patient responsibility portions (if applicable) include deductible, co-payments, co-insurance and supply items. We gladly bill insurance companies as a courtesy to our patients, and we routinely work with Workman’s Compensation and Auto Insurance companies with med-pay.
We offer Prompt Pay discounts (paid at the time of service) for patients who do not have insurance and we are CareCredit Providers. CareCredit is a healthcare credit card that allows you to split your patient responsibility balance over a 6-month term with no interest for balances of $200 or more. If you have questions regarding payment, please contact our office before your scheduled appointment.
After treatment discharge, patients are always welcome to contact their physical therapist with any follow-up treatment questions or concerns and for tune-up appointments.
Do I Need a Doctor’s Referral?
Because of our proven rehabilitation track record, local physicians and providers have come to depend on Excel PT’s outstanding outcomes when they send their patients to our clinics. While many patients come to Excel PT through the physician channel, most of our patient’s health insurance companies provide direct access to physical therapy (no referral required). We are happy to bill your insurance company, including Auto and Workman’s Compensation insurance.
We are the preferred providers for:
- Aetna
- Allegiance
- Assurant
- Blue Cross/Blue Shield
- Cigna
- EBMS
- InterWest Health
- First Choice/Health InfoNet
- Medicare
- MHS
- Montana Health Co-op
- MultiPlan
- MUS
- MUST
- PacificSource
- New West Medicare
- UnitedHealthcare
- We are certified Tricare providers
If you don’t see your insurance payer listed above, please call us so our friendly front office team can help verify our participation as we are able to access multiple “out-of-network” payer pricing networks like MultiPlan, InterWest, First Choice/Health InfoNet among others.
We offer Prompt Pay discounts (paid at the time of service) for patients who do not have insurance and our offices are CareCredit providers. CareCredit is a healthcare line of credit that allows you to split your patient responsibility balance over a 6-month term with no interest for balances of $200 or more. If you have questions regarding payment, please contact our office before your scheduled appointment.
Pay your statement online
For your convenience, you may pay your statement balance online anywhere, anytime with your Visa, MasterCard, Discover or American Express credit card with our SSL Secured, PCI and HIPAA Compliant payment processing site. Our front office team is available during office hours to process your preferred payment method in the office or over the phone as well.
